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Open your Privacy Policy for Malaysia

Live tables, slots, sportsbook and local wallet access place your account, device and transaction data in one privacy flow, so this Privacy Policy explains what we collect before…

Account dataCookie choicesWallet recordsPrivacy contact
mb8bet Open your Privacy Policy for Malaysia
CONTACT PATHS

Check your privacy contact paths

Privacy requests need a secure route because account and wallet records can expose personal data.

Privacy email Send privacy requests through the contact email shown in your account area. Include your registered mobile number, the request type and any date range, so we can locate records without exposing them in chat.
Live chat handover Start with live chat when you need routing help, then ask for the privacy desk. Our agent will confirm your account identity and move sensitive parts to a private channel before any data is discussed.
Account centre Use the account centre to correct profile details you can edit yourself, including contact fields. For details tied to wallet checks, send a request so our team can verify the change safely.
HANDLING CARE

Browse how your data is handled

Our privacy handling follows the way the account actually works: you log in, choose a wallet path, enter the lobby, contact support and receive account messages.

Collection scope

We collect account details, login signals, wallet references and game-session events only for stated policy purposes, such as account access, transaction records, security checks and legal duties where they apply in Malaysia.

Cookie controls

Cookies help keep your session active, remember language choices and flag unusual access patterns. You can clear cookies in your browser, though some account checks may ask you to verify again afterward.

Wallet data

Touch 'n Go, GrabPay, Boost dan FPX records are handled as transaction data, not as game content. We keep references, timestamps and status results so deposits and withdrawals can be checked.

Security checks

Login alerts, device signals and verification steps help us detect account misuse. When a withdrawal needs checking, we compare submitted details with wallet records before releasing any private account data.

Retention periods

We keep data while your account is active and for periods required by finance, security or legal duties. When those reasons end, records are deleted, anonymised or kept in restricted archives.

Change requests

You can ask us to correct, access or delete eligible data through the privacy contact path. Some records may stay where law, fraud checks or payment reconciliation requires continued storage.

Discover clear privacy answers before you join

These answers explain how the Privacy Policy works when you open an account, use local wallet options, enter games such as Baccarat Squeeze or Aviator, and contact us about your data. They are written for practical account decisions, not legal jargon. If your request depends on local law, we will explain what can be done and what proof we need before acting.

It covers account details, contact records, device signals, login history, cookie data, wallet references and game-session records. We use these records to run account access, trace transactions, answer support requests and meet legal duties.

Yes, you can ask for a copy through the privacy contact path. We may verify your identity first, then provide eligible records in a practical format unless local law allows or requires a different response.

Wallet records are treated as transaction data connected to your account. We keep references, status results, timestamps and matching checks so transfers can be traced and privacy requests can be answered accurately.

Cookies and similar tools recognise your session, remember settings and help detect unusual access. You can clear them in your browser, but the account may ask for fresh verification after that change.

Access is restricted to team roles that need the data for account support, payment checks, security work or legal duties. Service partners receive only the data needed for their assigned task.

We keep data while it is needed for your account, transaction records, security checks, disputes or legal duties. When those reasons no longer apply, records are deleted, anonymised or kept in restricted archives.

You can correct editable profile fields in the account centre. For details linked to wallet verification or identity checks, send a privacy request so we can verify the change before updating records.